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Senators urge Synapse owners, partners and VC backers to restore customers’ access to their money

FinCrypto Staff

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US trustee wants troubled fintech Synapse liquidated via Chapter 7 bankruptcy, cites 'serious mismanagement'

A group of senators have joined together to urge Synapse’s owners and banking and fintech partners to “immediately restore Customers’ access to their money.” As part of their demands, the senators implicated both the company’s shareholders and investors as responsible for the loss of customer funds.

In a letter shared publicly On Monday, U.S. Senator Sherrod Brown (D-OH), chairman of the Senate Banking, Housing, and Urban Affairs Committee, joined by Senators Ron Wyden (D-OR), Tammy Baldwin (D-WI), and John Fetterman (D-PA) in pointing out that customers of companies that have partnered with banking startup Synapse have been unable to access their money since mid-May.

The letter was addressed to W. Scott Stafford, chairman and CEO of Evolve Bank & Trust, but was also sent to Synapse’s top investors, as well as the firm’s flagship bank and fintech partners. Recipients include former Synapse CEO Sankaet Pathak; venture capital firms Andreessen Horowitz, Core Innovation Capital, and Trinity Ventures; American Bank; AMG National Trust; Trust and Lineage Bank; and fintech firms Copper, Juno, Mercury, Yieldstreet, and Yotta.

San Francisco-based Synapse operated a service that allowed others (mostly fintechs) to integrate banking services into their offerings. For example, a software provider specializing in payroll for businesses with a large number of 1099 contractors used Synapse to provide an instant payment feature; others used it to offer specialized credit/debit cards. Until last year, it provided those types of services as an intermediary between banking partner Evolve Bank & Trust and business banking startup Mercury, until Evolve and Mercury decided work directly with each other and exclude Synapse from the role of intermediary.

Synapse has raised a total of just over $50 million in venture capital over its lifetime, including a 2019 $33M Series B Fundraise led by Angela Strange of Andreessen Horowitz. The startup staggered into 2023 with layoffs AND filed for Chapter 11 bankruptcy in April of this year, hoping to sell its assets in a $9.7 million fire sale to another fintech, TabaPay. But TabaPay has walked. It’s not entirely clear why. Synapse has placed a lot of the blame on Evolve and Mercury, both of which have raised their hands and told TechCrunch they aren’t responsible. Synapse CEO and co-founder Sankaet Pathak is no longer responding to requests for comment.

As a result, Synapse was forced to file for Chapter 7 bankruptcy in May, completely liquidating its business. Customers have been cut off ever since.

Government officials have not gone easy on fintech partners, holding them responsible for their role in the situation.

In their letter, the senators said it was the responsibility of all the various actors, including the VCs that had backed them, “to ensure the safety and accessibility of end-user funds.”

They urged them all to work together to immediately make available all customer deposits currently frozen due to the Synapse bankruptcy.

Specifically, they wrote: “You are each responsible for the customers who were locked out of their accounts. Consumer-facing fintech companies marketed their products to the public as safe and reliable alternatives to banks. Thanks to these promises, consumers adopted their products and made deposits through their apps and websites. Venture capital firms funded Synapse without insisting on adequate controls to protect consumers. They were able to profit while Synapse presented itself as a trusted financial infrastructure provider. But they failed to ensure that Synapse could deliver on its commitments. Banks joined Synapse in an effort to find new revenue streams. These partnerships further enabled Synapse to market services ultimately provided by banks.”

The senators also expressed concern and upset about “the potential $65-$96 million gap between what is owed to consumers and the funds held on their behalf by Synapse’s partner banks,” calling it “deeply troubling and completely unacceptable.”

They added: “In due course we will find out who is truly responsible for this mess, but in the meantime the priority must be to restore consumers’ access to all their money.”

In their letter, the senators also attacked the banking-as-a-service model as a whole, saying that Synapse’s failure “exposed the inherent weaknesses of this three-way business model and left American workers and small businesses without access to their money.”

The past week has been full of drama in the world of banking-as-a-service. On June 26, Evolve Bank announced that it had been the victim of a cyber attack and a data breach which could have had repercussions on its partner companies as well. The incident, according to the companyinvolved “the personal data and information of certain customers of retail bank Evolve and customers of financial technology partners” such as Affirm, Mercury, Bilt, Alloy and Stripe. On June 29, fintech company Wise announced that some of its customers’ personal data it may have been stolen in the data breach. Also last week, Thread Bank, a popular partner for BaaS startups like Unit – had hit with coercive measures by the FDIC. In particular, the order issued to Thread, as a publication Payments he stressed, “it is unique in that it explicitly calls upon the bank’s Banking-as-a-Service (BaaS) and Loan-as-a-Service (LaaS) programs.”

TechCrunch reached out to both Evolve Bank and former Synapse CEO Sankaet Pathak for comment. Evolve declined to comment.

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Want to contact me with a suggestion? Email me at maryann@techcrunch.com or send me a message on Signal at 408.204.3036. You can also send a note to the entire TechCrunch team at suggestions@techcrunch.comFor more secure communications, Click here to contact uswhich includes SecureDrop (instructions here) and links to encrypted messaging apps.

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We are the editorial team of FinCrypto, where seriousness meets clarity in cryptocurrency analysis. With a robust team of finance and blockchain technology experts, we are dedicated to meticulously exploring complex crypto markets with detailed assessments and an unbiased approach. Our mission is to democratize access to knowledge of emerging financial technologies, ensuring they are understandable and accessible to all. In every article on FinCrypto, we strive to provide content that not only educates, but also empowers our readers, facilitating their integration into the financial digital age.

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Fintech

Lloyds and Nationwide invest in Scottish fintech AI Aveni

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Lloyds and Nationwide invest in Scottish AI fintech Aveni

Lloyds Banking Group and Nationwide have joined an £11m Series A funding round in Scottish artificial intelligence fintech Aveni.

The investment is led by Puma Private Equity with additional participation from Par Equity.

Aveni creates AI products specifically designed to streamline workflows in the financial services industry by analyzing documents and meetings across a range of operational functions, with a focus on financial advisory services and consumer compliance.

The cash injection will help fund the development of a new product, FinLLM, a large-scale language model created specifically for the financial sector in partnership with Lloyds and Nationwide.

Joseph Twigg, CEO of Aveni, explains: “The financial services industry doesn’t need AI models that can quote Shakespeare, it needs AI models that offer transparency, trust and, most importantly, fairness. The way to achieve this is to develop small, highly tuned language models, trained on financial services data, vetted by financial services experts for specific financial services use cases.

“FinLLM’s goal is to set a new standard for the controlled, responsible and ethical adoption of generative AI, outperforming all other generic models in our selected financial services use cases.”

Robin Scher, head of fintech investment at Lloyds Banking Group, says the development programme offers a “massive opportunity” for the financial services industry by streamlining operations and improving customer experience.

“We look forward to supporting Aveni’s growth as we invest in their vision of developing FinLLM together with partners. Our collaboration aims to establish Aveni as a forerunner in AI adoption in the industry, while maintaining a focus on responsible use and customer centricity,” he said.

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Fairexpay: Risk consultancy White Matter Advisory acquires 90% stake in fintech Fairexpay

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Treasury Risk Consulting Firm White Matter Alert On Monday he announced the acquisition of a 90% stake in the fintech startup Fair payment for an undisclosed amount. The acquisition will help White Matter Advisory expand its portfolio in the area of cross-border remittance and fundraising services, a statement said. White Matter Advisory, which operates under the name SaveDesk (White Matter Advisory India Pvt Ltd), is engaged in the treasury risk advisory business. It oversees funds under management (FUM) totaling $8 billion, offering advisory services to a wide range of clients.

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White Matter Advisory, based in Bangalore, helps companies navigate the complexities of treasury and risk management.

Fairexpay, authorised by the Reserve Bank of India (RBI) under Cohort 2 of the Liberalised Remittance Scheme (LRS) Regulatory Sandbox, boasts features such as best-in-class exchange rates, 24-hour processing times and full security compliance.

“With this acquisition, White Matter Advisory will leverage Fairexpay’s advanced technology platform and regulatory approvals to enhance its services to its clients,” the release reads.

The integration of Fairexpay’s capabilities should provide White Matter Advisory with a competitive advantage in the cross-border remittance and fundraising market, he added.

The release also states that by integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

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Rakuten Delays FinTech Business Reorganization to 2025

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tipranks

Rakuten (Japan:4755) has released an update.

Rakuten Group, Inc. and Rakuten Bank, Ltd. announced a delay in the reorganization of Rakuten’s FinTech Business, moving the target date from October 2024 to January 2025. The delay is to allow for a more comprehensive review, taking into account regulatory, shareholder interests and the group’s optimal structure for growth. There are no anticipated changes to Rakuten Bank’s reorganization objectives, structure or listing status outside of the revised timeline.

For more insights on JP:4755 stock, check out TipRanks Stock Analysis Page.

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

FinCrypto Staff

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

You are reading Entrepreneur India, an international franchise of Entrepreneur Media.

White Matter Advisory, which operates under the name SaveDesk in India, has announced that it is acquiring a 90% stake in fintech startup Fairexpay for an undisclosed amount.

This strategic move aims to strengthen White Matter Advisory’s portfolio in cross-border remittance and fundraising services.

By integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

White Matter Advisory, known for its treasury risk advisory services, manages funds under management (FUM) totaling USD 8 billion.

Founded by Bhaskar Saravana, Saurabh Jain, Kranthi Reddy and Piuesh Daga, White Matter Advisory helps companies effectively manage the complexities of treasury and risk management.

The SaveDesk platform offering includes a SaaS-based FX market data platform with real-time feeds for over 100 currencies, bank cost optimization services, customized treasury risk management solutions, and compliance guidance for the Foreign Exchange Management Act (FEMA) and other trade regulations.

Fairexpay is a global aggregation platform offering competitive currency exchange rates from numerous exchange partners worldwide. Catering to both private and corporate customers, Fairexpay provides seamless money transfer solutions for education, travel and immigration, as well as simplifying cross-border payments via API and white-label solutions for businesses. Key features include competitive currency exchange rates, 24-hour processing times, extensive currency coverage of over 30 currencies in more than 200 countries, and secure, RBI-compliant transactions.

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