Fintech
Next Generation AI-Powered VAs: Wipro and Microsoft Revolutionize Finserv
Suzanne Dann, CEO of the Americas 2 Strategic Market Unit at Wipro Limited, says: “Generative AI opens up a new era of possibilities for exceptional customer experiences and increased productivity in the financial services industry.
“This new set of solutions, powered by Microsoft, will help provide better and faster market and product intelligence to financial advisors and banking professionals, enabling them to provide more personalized and timely service to clients.
“These solutions will also reduce the multiple, often repetitive, steps needed to onboard new investors or make loans, reducing the time spent on paperwork. We look forward to deepening our collaboration with Microsoft in this space and continuing to provide cutting-edge solutions to our financial services customers.”
Microsoft Azure: Supporting ease of access to Wipro VAs
Running on Microsoft Azure OpenAI, Wipro’s new VAs will be made available on Azure App Services, offering greater ease of access for financial services professionals.
Bill Borden, Corporate Vice President, Worldwide Financial Services at Microsoft, adds: “Wipro has extensive experience in financial services, and we know that its new AI-powered virtual assistants will deliver innovation, scalability and significant business value for customers.”
Further support from Microsoft comes in the form of Azure Document Intelligence, which Wipro VAs will leverage to apply advanced machine learning and extract text, key-value pairs and structures from documents to transform them into usable data.