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John Pillar | FinTech Magazine

FinCrypto Staff

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John Pillar | FinTech Magazine

Always fascinated by technology and how computers work, John Pillar He spent much of his formative years taking apart computers and trying to figure out how to put them back together.

It is this fascination that sparked and subsequently launched Pillar’s career in the technology industry. After his IT education at Teeside University He has worked in numerous technology startups, holding executive and leadership positions.

“For me, it’s about the application of technology and how to enhance human capabilities in doing everyday tasks,” he says.

Technology that powers an effortless customer experience

Speaking of a time when web browsers were not as advanced as they are today, one of Pillar’s early career defining moments was when he joined a growing but little-known fashion company called AsSeenOnScreen, now a retail giant and fashion house better known as ASOS ShoesHe was part of the original technology team, building sites so customers could navigate and shop online, always with their experience in mind.

His experience in fashion retail, gained over a decade at the likes of ASOS, Marks & Spencer AND Arcadia Groupwhere he helped launch Beyoncé’s Ivy Park brand for Topshop digitally, is closely linked to his work in banking, a shift that began after he moved to NatWest in 2018.

Pillar continues: “Personalisation plays a big role and we use technology to help us with that. When we started ASOS, people weren’t really buying clothes online, we were still going to the shops because we wanted to feel and see how something fit. But buying over the internet, e-commerce, do you really trust that?

“Financial services were in a very similar position to retail at the time.”

Pillar believes that, just like the evolution seen with fashion retail, financial services could offer so much more. Pillar’s ​​role is to ensure that technology supports NatWest’s operations for the evolving needs of its customers throughout their lives and across all their financial needs.

But the question Pillar continues to ask is this: How do you achieve true personalization in financial services without it being scary? And, more pressingly, how do you best protect customers from financial crime?

“All of these things are super important,” he stresses. “There are so many opportunities as an industry that still need to be tapped into.”

The most important factor for Pillar is maintaining trust and ensuring that NatWest’s technology remains intuitive across all its platforms, striking the right balance between introducing new technologies and ensuring that users are not resistant to change.

“Implementation should be as subtle and ‘in the background’ as possible, acting as a helper rather than being obvious,” he adds, sharing how implementing simple, effortless solutions is often the most time-consuming.

Outside of his career, technology plays a big role in Pillar’s ​​personal life, too: The tech whiz has spent time building, from scratch, an app that helps him manage his young daughter’s type 1 diabetes.

“I’ve always had a strong connection to technology and been hands-on with it,” he says. “I have a fully automated home. I was so frustrated with needing an app for heating and an app for lights that I created my own systems and taught myself other languages.”

At home, her kids can walk into a living room, say “turn on the TV,” and the system Pillar has created even knows who said the command. But all of this was triggered by something more critical: managing her daughter’s health.

“With my daughter’s type 1 diabetes, the health technology ecosystem is very good if you’re the person who has a smartphone, but if you’re a family member or a professional, it’s very, very poor,” she stressed.

Frustrated by the gap in the market, Pillar decided to create a specialized diabetes app so he could monitor his daughter’s vital signs in real time, track her blood sugar levels, and determine if she needed medical attention.

“Throughout my professional career, there has always been a technological element, but I have always made sure to also lend a hand in the practical processes,” he concludes, underlining the importance to him of purposeful engineering technology.

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We are the editorial team of FinCrypto, where seriousness meets clarity in cryptocurrency analysis. With a robust team of finance and blockchain technology experts, we are dedicated to meticulously exploring complex crypto markets with detailed assessments and an unbiased approach. Our mission is to democratize access to knowledge of emerging financial technologies, ensuring they are understandable and accessible to all. In every article on FinCrypto, we strive to provide content that not only educates, but also empowers our readers, facilitating their integration into the financial digital age.

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Lloyds and Nationwide invest in Scottish fintech AI Aveni

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Lloyds and Nationwide invest in Scottish AI fintech Aveni

Lloyds Banking Group and Nationwide have joined an £11m Series A funding round in Scottish artificial intelligence fintech Aveni.

The investment is led by Puma Private Equity with additional participation from Par Equity.

Aveni creates AI products specifically designed to streamline workflows in the financial services industry by analyzing documents and meetings across a range of operational functions, with a focus on financial advisory services and consumer compliance.

The cash injection will help fund the development of a new product, FinLLM, a large-scale language model created specifically for the financial sector in partnership with Lloyds and Nationwide.

Joseph Twigg, CEO of Aveni, explains: “The financial services industry doesn’t need AI models that can quote Shakespeare, it needs AI models that offer transparency, trust and, most importantly, fairness. The way to achieve this is to develop small, highly tuned language models, trained on financial services data, vetted by financial services experts for specific financial services use cases.

“FinLLM’s goal is to set a new standard for the controlled, responsible and ethical adoption of generative AI, outperforming all other generic models in our selected financial services use cases.”

Robin Scher, head of fintech investment at Lloyds Banking Group, says the development programme offers a “massive opportunity” for the financial services industry by streamlining operations and improving customer experience.

“We look forward to supporting Aveni’s growth as we invest in their vision of developing FinLLM together with partners. Our collaboration aims to establish Aveni as a forerunner in AI adoption in the industry, while maintaining a focus on responsible use and customer centricity,” he said.

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Fairexpay: Risk consultancy White Matter Advisory acquires 90% stake in fintech Fairexpay

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Treasury Risk Consulting Firm White Matter Alert On Monday he announced the acquisition of a 90% stake in the fintech startup Fair payment for an undisclosed amount. The acquisition will help White Matter Advisory expand its portfolio in the area of cross-border remittance and fundraising services, a statement said. White Matter Advisory, which operates under the name SaveDesk (White Matter Advisory India Pvt Ltd), is engaged in the treasury risk advisory business. It oversees funds under management (FUM) totaling $8 billion, offering advisory services to a wide range of clients.

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White Matter Advisory, based in Bangalore, helps companies navigate the complexities of treasury and risk management.

Fairexpay, authorised by the Reserve Bank of India (RBI) under Cohort 2 of the Liberalised Remittance Scheme (LRS) Regulatory Sandbox, boasts features such as best-in-class exchange rates, 24-hour processing times and full security compliance.

“With this acquisition, White Matter Advisory will leverage Fairexpay’s advanced technology platform and regulatory approvals to enhance its services to its clients,” the release reads.

The integration of Fairexpay’s capabilities should provide White Matter Advisory with a competitive advantage in the cross-border remittance and fundraising market, he added.

The release also states that by integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

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Rakuten Delays FinTech Business Reorganization to 2025

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Rakuten (Japan:4755) has released an update.

Rakuten Group, Inc. and Rakuten Bank, Ltd. announced a delay in the reorganization of Rakuten’s FinTech Business, moving the target date from October 2024 to January 2025. The delay is to allow for a more comprehensive review, taking into account regulatory, shareholder interests and the group’s optimal structure for growth. There are no anticipated changes to Rakuten Bank’s reorganization objectives, structure or listing status outside of the revised timeline.

For more insights on JP:4755 stock, check out TipRanks Stock Analysis Page.

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

FinCrypto Staff

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

You are reading Entrepreneur India, an international franchise of Entrepreneur Media.

White Matter Advisory, which operates under the name SaveDesk in India, has announced that it is acquiring a 90% stake in fintech startup Fairexpay for an undisclosed amount.

This strategic move aims to strengthen White Matter Advisory’s portfolio in cross-border remittance and fundraising services.

By integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

White Matter Advisory, known for its treasury risk advisory services, manages funds under management (FUM) totaling USD 8 billion.

Founded by Bhaskar Saravana, Saurabh Jain, Kranthi Reddy and Piuesh Daga, White Matter Advisory helps companies effectively manage the complexities of treasury and risk management.

The SaveDesk platform offering includes a SaaS-based FX market data platform with real-time feeds for over 100 currencies, bank cost optimization services, customized treasury risk management solutions, and compliance guidance for the Foreign Exchange Management Act (FEMA) and other trade regulations.

Fairexpay is a global aggregation platform offering competitive currency exchange rates from numerous exchange partners worldwide. Catering to both private and corporate customers, Fairexpay provides seamless money transfer solutions for education, travel and immigration, as well as simplifying cross-border payments via API and white-label solutions for businesses. Key features include competitive currency exchange rates, 24-hour processing times, extensive currency coverage of over 30 currencies in more than 200 countries, and secure, RBI-compliant transactions.

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