Fintech
Global Relay Integrates with OpenAI’s ChatGPT Enterprise Compliance API
Global Relaythe leading provider of communications compliance solutions for regulated industries, announces its integration between by OpenAI ChatGPT Enterprise Compliance API and Global Relay Financial Compliance Platform. New compliance capabilities launched by OpenAI in conjunction with Global Relay’s platform will help customers use OpenAI’s Enterprise Compliance API to meet industry standards for corporate communications recordkeeping, data archiving, and surveillance.
OpenAI’s ChatGPT Enterprise Compliance Application Programming Interfaces (APIs) enable ChatGPT Enterprise workspace administrators to manage their data to help ensure privacy and compliance with regulatory standards. Enterprises across all industries, including Global Relay’s customer list of 20,000 financial institutions worldwide, will be able to use the Global Relay Connector for ChatGPT Enterprise solution to help compliantly capture and archive prompts, conversations, and file attachments between individual users and ChatGPT Enterprise, and securely archive all of this data in Global Relay Archive.
“We are delighted to begin an impactful launch integration with a company whose technology is transforming virtually every industry and business function before our eyes, including financial compliance,” commented Sahar Kayhani, Chief Product Officer of Global Relay. “Generative AI, like ChatGPT, represents a significant advancement in the way companies interact with customers and manage internal communications. This significant shift in business operations also introduces the need for regulatory compliance solutions that meet the evolving needs of the industry.”
Global Relay’s integration with OpenAI’s ChatGPT Enterprise Compliance API will enable enterprise risk and compliance managers to ingest, store, and access ChatGPT Enterprise data alongside Global Relay’s existing monitoring of instant messaging, social media, voice, file, and enterprise collaboration tools, all within a single platform.
Kayhani added“With regulators increasingly focused on out-of-channel communications, many customers have asked us about the ability to ingest ChatGPT Enterprise data. Our connector will enable organizations to fully leverage the potential of generative AI, with the peace of mind that the communications audit trail is readily available for disclosure to regulatory agencies, while maintaining the highest standards of data integrity, completeness, and security. As the generative AI market continues to evolve, integrating comprehensive archiving and surveillance will be critical.”
In March, the Financial Industry Regulatory Authority (FINRA) updated its guidance to include requirements for oversight of AI chatbot communications, requiring that AI-powered communications adhere to the same oversight, content, and recordkeeping standards as other corporate communications. Global Relay’s ChatGPT Enterprise integration not only helps organizations comply with FINRA 3310 and SEC 17a-4, where new regulations have been introduced, but also provides complete, accurate, and quality source data, resulting in streamlined searches, oversight, and accurate AI. All of this leads to greater operational efficiency and lower costs for organizations in their communications compliance strategy.
For more information about Global Relay’s new integration with the ChatGPT Enterprise Compliance API, Click here.