Fintech Broadridge International appoints COO

Roz Smith

Global fintech Broadridge Financial Solutions has appointed Roz Smith as chief operating officer (COO) of Broadridge International, a role in which she will work closely with Mike Sleightholme, president of Broadridge International, to scale and further grow the business internationally and offer unparalleled customer service experience in Europe, the Middle East, Africa and the Asia-Pacific regions.

In his role, Smith, who is based in London, will focus on expanding and streamlining the company’s operations to drive transformative levels of operational efficiency and productivity. He will oversee the implementation processes and management of the program and will be responsible for ensuring a thriving organizational structure at national and regional levels.

Combined with a cohesive approach to meeting customer needs through broader, segment-specific solutions, Smith will also help ensure best practices are further extended across all functions, business units and geographies.

Prior to joining Broadridge, Smith spent 18 years in senior roles at HSBC, where he most recently served as head of strategy and change management in the non-financial risk team of the bank’s financial services and markets business.

“Smith will help expand our client relationships and our presence in the financial markets, while enhancing the client experience and optimizing our operational efficiency across all areas of our international business,” says Sleightholme. “She is an accomplished leader and we are excited to add her deep knowledge of financial services and her broad program management skills as we strategically guide the company into its next phase of expansion.”

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