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FinTech and CU innovation agendas are geared towards members of Generation Z

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FinTech and CU innovation agendas are geared towards members of Generation Z

A key goal among FinTechs is to innovate new products that extend their brand reputation and market reach. For example, FinTechs are expanding their mobile features and capabilities and improving user experience to retain existing account holders and attract new customers.42%: Share of FinTechs who say improving their brand reputation is an important factor when setting their innovation agenda

Many, but not all, of these institutions have also aimed to attract Gen Z consumers. This digital-first generation represents a growing market opportunity in 2030 and beyond, but some FinTechs don’t see the appeal. While 62% of FinTechs say attracting more Gen Zers is extremely important, 95% of CUs say the same.

These are just some of the results of “The fintech innovation agenda,” A PYMNTS Intelligence AND Velera (formerly PSCU/Co-op Solutions). The report examines how these financial intermediaries are innovating to meet consumers’ financial needs at CUs and other financial institutions. The report is based on a survey of 101 FinTech executives who provide services to CUs, commercial banks, community banks and individual consumers. Conducted between October 16, 2023 and November 10, 2023, the survey examined FinTechs’ innovation priorities and plans.

Other key findings from the report include:67%: Share of FinTechs that are improving mobile capabilities to drive growth over the next three years

FinTechs test new products internally 2.5 times more than external consumers.

FinTechs understand the importance of providing high-quality products and services. One strategy used by 44% is testing innovations with employees as part of the payments innovation process. Only 17% say testing with real customers is part of their process.

FinTechs are driving growth by expanding their mobile capabilities and improving user experience.

FinTechs report a number of strategies to improve their chances of retaining existing members and attracting new ones. Data shows that nearly 7 in 10 respondents believe improving mobile capabilities is critical to achieving their growth goals. Furthermore, 6 in 10 invest in emerging technologies for the same reason. The report explores how these institutions appear to have digital-first consumers in mind as they develop their innovation programs.38%: Portion of FinTechs who say attracting more Gen Z consumers is not or only unimportant

Regulations and technical challenges represent the main obstacles to bringing innovations to market.

FinTechs face challenges that can slow their ability to launch their innovations. For example, 34% say regulatory compliance is a challenge when bringing innovations to market. Notable shares identify the integration of different systems and complex internal decision-making as challenges. Few mention lack of resources and even fewer say lack of budget is the biggest challenge.

FinTechs consider many factors as they build their innovation roadmaps for the next three to six years. One thing they seem to agree on is that innovation is key to retaining and attracting customers. Download the report to learn more about how FinTechs are using innovation drive growth.



See more in: banking innovation, credit cooperatives, CU, Digital bank, News Featured, Fintech innovation, FinTech, News, payments innovation, PYMNTS Intelligence, PIMNTI news, PIMNTI study, Velera

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We are the editorial team of FinCrypto, where seriousness meets clarity in cryptocurrency analysis. With a robust team of finance and blockchain technology experts, we are dedicated to meticulously exploring complex crypto markets with detailed assessments and an unbiased approach. Our mission is to democratize access to knowledge of emerging financial technologies, ensuring they are understandable and accessible to all. In every article on FinCrypto, we strive to provide content that not only educates, but also empowers our readers, facilitating their integration into the financial digital age.

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Lloyds and Nationwide invest in Scottish fintech AI Aveni

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Lloyds and Nationwide invest in Scottish AI fintech Aveni

Lloyds Banking Group and Nationwide have joined an £11m Series A funding round in Scottish artificial intelligence fintech Aveni.

The investment is led by Puma Private Equity with additional participation from Par Equity.

Aveni creates AI products specifically designed to streamline workflows in the financial services industry by analyzing documents and meetings across a range of operational functions, with a focus on financial advisory services and consumer compliance.

The cash injection will help fund the development of a new product, FinLLM, a large-scale language model created specifically for the financial sector in partnership with Lloyds and Nationwide.

Joseph Twigg, CEO of Aveni, explains: “The financial services industry doesn’t need AI models that can quote Shakespeare, it needs AI models that offer transparency, trust and, most importantly, fairness. The way to achieve this is to develop small, highly tuned language models, trained on financial services data, vetted by financial services experts for specific financial services use cases.

“FinLLM’s goal is to set a new standard for the controlled, responsible and ethical adoption of generative AI, outperforming all other generic models in our selected financial services use cases.”

Robin Scher, head of fintech investment at Lloyds Banking Group, says the development programme offers a “massive opportunity” for the financial services industry by streamlining operations and improving customer experience.

“We look forward to supporting Aveni’s growth as we invest in their vision of developing FinLLM together with partners. Our collaboration aims to establish Aveni as a forerunner in AI adoption in the industry, while maintaining a focus on responsible use and customer centricity,” he said.

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Fairexpay: Risk consultancy White Matter Advisory acquires 90% stake in fintech Fairexpay

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Treasury Risk Consulting Firm White Matter Alert On Monday he announced the acquisition of a 90% stake in the fintech startup Fair payment for an undisclosed amount. The acquisition will help White Matter Advisory expand its portfolio in the area of cross-border remittance and fundraising services, a statement said. White Matter Advisory, which operates under the name SaveDesk (White Matter Advisory India Pvt Ltd), is engaged in the treasury risk advisory business. It oversees funds under management (FUM) totaling $8 billion, offering advisory services to a wide range of clients.

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White Matter Advisory, based in Bangalore, helps companies navigate the complexities of treasury and risk management.

Fairexpay, authorised by the Reserve Bank of India (RBI) under Cohort 2 of the Liberalised Remittance Scheme (LRS) Regulatory Sandbox, boasts features such as best-in-class exchange rates, 24-hour processing times and full security compliance.

“With this acquisition, White Matter Advisory will leverage Fairexpay’s advanced technology platform and regulatory approvals to enhance its services to its clients,” the release reads.

The integration of Fairexpay’s capabilities should provide White Matter Advisory with a competitive advantage in the cross-border remittance and fundraising market, he added.

The release also states that by integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

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Rakuten Delays FinTech Business Reorganization to 2025

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Rakuten (Japan:4755) has released an update.

Rakuten Group, Inc. and Rakuten Bank, Ltd. announced a delay in the reorganization of Rakuten’s FinTech Business, moving the target date from October 2024 to January 2025. The delay is to allow for a more comprehensive review, taking into account regulatory, shareholder interests and the group’s optimal structure for growth. There are no anticipated changes to Rakuten Bank’s reorganization objectives, structure or listing status outside of the revised timeline.

For more insights on JP:4755 stock, check out TipRanks Stock Analysis Page.

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

You are reading Entrepreneur India, an international franchise of Entrepreneur Media.

White Matter Advisory, which operates under the name SaveDesk in India, has announced that it is acquiring a 90% stake in fintech startup Fairexpay for an undisclosed amount.

This strategic move aims to strengthen White Matter Advisory’s portfolio in cross-border remittance and fundraising services.

By integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

White Matter Advisory, known for its treasury risk advisory services, manages funds under management (FUM) totaling USD 8 billion.

Founded by Bhaskar Saravana, Saurabh Jain, Kranthi Reddy and Piuesh Daga, White Matter Advisory helps companies effectively manage the complexities of treasury and risk management.

The SaveDesk platform offering includes a SaaS-based FX market data platform with real-time feeds for over 100 currencies, bank cost optimization services, customized treasury risk management solutions, and compliance guidance for the Foreign Exchange Management Act (FEMA) and other trade regulations.

Fairexpay is a global aggregation platform offering competitive currency exchange rates from numerous exchange partners worldwide. Catering to both private and corporate customers, Fairexpay provides seamless money transfer solutions for education, travel and immigration, as well as simplifying cross-border payments via API and white-label solutions for businesses. Key features include competitive currency exchange rates, 24-hour processing times, extensive currency coverage of over 30 currencies in more than 200 countries, and secure, RBI-compliant transactions.

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