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There are still many questions about Grab’s fintech business

FinCrypto Staff

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There are still many questions about Grab's fintech business

Singapore, Singapore – October 14, 2023: Logo outside of ride-hailing and food delivery app Grab’s… [+] located in One-North.

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Since realizing the inherent difficulties in profiting from ride hailing, Grab has been working to develop its digital financial services offering. While the value proposition of super apps appears increasingly shaky, the Singapore-based company has nevertheless developed a wide range of fintech products across Southeast Asia.

Some of these offerings have been more successful than others, and Grab, as a public company, has had to abandon businesses that are unprofitable and do not show significant potential.

Heading towards the exit

Before listing on the Nasdaq in December 2021, Grab was accustomed to breakneck expansion fueled by seemingly endless flows of venture capital funding. Yet the company has since faced a steep learning curve, moving from an ethos focused on growth to one focused on achieving profitability. This means that sometimes less is more.

With this in mind, Grab closed its retail investment offerings in Singapore in September 2023 – a notable reversal given that the company had touted its potential as a wealth management provider when it launched its first such product in 2020. The business was known as GrabInvest and included two wealth management products, AutoInvest and Earn+.

Grab pulled the plug on this business for several reasons. First, robo-advisory services have become increasingly commoditized given the plethora of competition. There was little that differentiated AutoInvest from other digital products that put customers’ money into money markets and short-term fixed income mutual funds. Key selling points, such as the fact that investments could amount to as little as S$1, or that returns were up to 1.18% per annum, did not resonate with customers. Ditto for Earn+, which has been promoted as a “low-risk” way for users to invest in institutional funds and earn returns of 2 to 2.5% annually on their idle money.

Secondly, we ask: what does wealth management have to do with ride hailing and food delivery? It’s a big leap from these two services to investing customers’ money, especially when you consider the wide range of choices available in Singapore, including established financial services providers.

Finally, Singapore is only a small market 5.6 million people. While the city-state has London’s most millionaires, and is a wealth management hub in Asia, caters to high net worth individuals, not those looking to make micro investments. The latter activity makes more sense for a huge emerging market like Indonesia than for Singapore.

Digital banking game

After abandoning retail investments and facing limitations inherent to payments, Grab is betting on digital banking to drive future growth of its fintech business. He has digital banking businesses in Singapore and Malaysia and is a key investor in the Indonesian Superbank. Singtel is Grab’s partner in each of these initiatives.

Second Prey, customer deposits in its digital banking business (including both Singapore and Malaysia) reached $479 million at the end of Q1 2024, compared to $374 million in Q4 2023 and $36 million for the year previous. Driving the growth was a easing of maximum deposit limit in Singapore – which occurred in July 2023 – as well as strong customer interest in the Grab ecosystem in Malaysia. Malaysian online lender GXBank’s customer base doubled from 131,000 at the end of 2023 to 262,000 by March 2024.

Meanwhile, in Indonesia Grab and Singtel together have a 32.5% share of the Superbank, launched last week on the Grab app. While Indonesia already has numerous digital banks, it is also a large market where tens of millions of people still have limited access to formal financial services. Given that Superbank is also backed by South Korea’s Kakao and Indonesian conglomerate Emtek, it has a strong chance of becoming a major digital banking player, which could pay off for Grab.

Still in red

Despite the significant progress Grab has made in the fintech sector, it continues to face challenges that make its digital financial services offerings profitable. Case in point: Although Grab’s digital bank in Singapore, GXS Bank, reported a six-fold increase in net interest income in the financial year ended December 31, 2023, his losses it still rose to S$208.2 million in 2023 from S$131.1 million the previous year. Additionally, non-interest income fell to $1.18 million from $2.6 million in 2022.

Grab attributed the losses to rising operating costs, which is understandable given that it has been adding staff in a bid to grow the business. That said, we wonder how strong the inherent appeal of Singapore’s digital bank is. Its core value proposition is based on connecting with Grab’s ecosystem, something that has less brand power and stickiness than proven super apps like Alipay, WeChat Pay and Kakao.

Grab’s tepid share price performance since its IPO in December 2021 is a sign that investors have yet to be convinced of the viability of its business model. Grab shares are currently trading at $3.51, which is about 72% lower than when they debuted on the market, although they have risen almost 10% during the last year.

Looking ahead, Grab will need to demonstrate to investors that it can effectively differentiate itself in Southeast Asia’s ultra-competitive markets. An ongoing issue to keep an eye on is the commoditization of fintech services offered by Grab. While this isn’t a problem in Indonesia, where the low-hanging fruit is still plentiful, both Singapore and Malaysia have good banks. To gain market share in both countries, Grab will need to invest in greater innovation that allows it to stand out from the competition.

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We are the editorial team of FinCrypto, where seriousness meets clarity in cryptocurrency analysis. With a robust team of finance and blockchain technology experts, we are dedicated to meticulously exploring complex crypto markets with detailed assessments and an unbiased approach. Our mission is to democratize access to knowledge of emerging financial technologies, ensuring they are understandable and accessible to all. In every article on FinCrypto, we strive to provide content that not only educates, but also empowers our readers, facilitating their integration into the financial digital age.

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Fintech

Lloyds and Nationwide invest in Scottish fintech AI Aveni

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Lloyds and Nationwide invest in Scottish AI fintech Aveni

Lloyds Banking Group and Nationwide have joined an £11m Series A funding round in Scottish artificial intelligence fintech Aveni.

The investment is led by Puma Private Equity with additional participation from Par Equity.

Aveni creates AI products specifically designed to streamline workflows in the financial services industry by analyzing documents and meetings across a range of operational functions, with a focus on financial advisory services and consumer compliance.

The cash injection will help fund the development of a new product, FinLLM, a large-scale language model created specifically for the financial sector in partnership with Lloyds and Nationwide.

Joseph Twigg, CEO of Aveni, explains: “The financial services industry doesn’t need AI models that can quote Shakespeare, it needs AI models that offer transparency, trust and, most importantly, fairness. The way to achieve this is to develop small, highly tuned language models, trained on financial services data, vetted by financial services experts for specific financial services use cases.

“FinLLM’s goal is to set a new standard for the controlled, responsible and ethical adoption of generative AI, outperforming all other generic models in our selected financial services use cases.”

Robin Scher, head of fintech investment at Lloyds Banking Group, says the development programme offers a “massive opportunity” for the financial services industry by streamlining operations and improving customer experience.

“We look forward to supporting Aveni’s growth as we invest in their vision of developing FinLLM together with partners. Our collaboration aims to establish Aveni as a forerunner in AI adoption in the industry, while maintaining a focus on responsible use and customer centricity,” he said.

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Fairexpay: Risk consultancy White Matter Advisory acquires 90% stake in fintech Fairexpay

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Treasury Risk Consulting Firm White Matter Alert On Monday he announced the acquisition of a 90% stake in the fintech startup Fair payment for an undisclosed amount. The acquisition will help White Matter Advisory expand its portfolio in the area of cross-border remittance and fundraising services, a statement said. White Matter Advisory, which operates under the name SaveDesk (White Matter Advisory India Pvt Ltd), is engaged in the treasury risk advisory business. It oversees funds under management (FUM) totaling $8 billion, offering advisory services to a wide range of clients.

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White Matter Advisory, based in Bangalore, helps companies navigate the complexities of treasury and risk management.

Fairexpay, authorised by the Reserve Bank of India (RBI) under Cohort 2 of the Liberalised Remittance Scheme (LRS) Regulatory Sandbox, boasts features such as best-in-class exchange rates, 24-hour processing times and full security compliance.

“With this acquisition, White Matter Advisory will leverage Fairexpay’s advanced technology platform and regulatory approvals to enhance its services to its clients,” the release reads.

The integration of Fairexpay’s capabilities should provide White Matter Advisory with a competitive advantage in the cross-border remittance and fundraising market, he added.

The release also states that by integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

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Rakuten Delays FinTech Business Reorganization to 2025

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Rakuten (Japan:4755) has released an update.

Rakuten Group, Inc. and Rakuten Bank, Ltd. announced a delay in the reorganization of Rakuten’s FinTech Business, moving the target date from October 2024 to January 2025. The delay is to allow for a more comprehensive review, taking into account regulatory, shareholder interests and the group’s optimal structure for growth. There are no anticipated changes to Rakuten Bank’s reorganization objectives, structure or listing status outside of the revised timeline.

For more insights on JP:4755 stock, check out TipRanks Stock Analysis Page.

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

FinCrypto Staff

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

You are reading Entrepreneur India, an international franchise of Entrepreneur Media.

White Matter Advisory, which operates under the name SaveDesk in India, has announced that it is acquiring a 90% stake in fintech startup Fairexpay for an undisclosed amount.

This strategic move aims to strengthen White Matter Advisory’s portfolio in cross-border remittance and fundraising services.

By integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

White Matter Advisory, known for its treasury risk advisory services, manages funds under management (FUM) totaling USD 8 billion.

Founded by Bhaskar Saravana, Saurabh Jain, Kranthi Reddy and Piuesh Daga, White Matter Advisory helps companies effectively manage the complexities of treasury and risk management.

The SaveDesk platform offering includes a SaaS-based FX market data platform with real-time feeds for over 100 currencies, bank cost optimization services, customized treasury risk management solutions, and compliance guidance for the Foreign Exchange Management Act (FEMA) and other trade regulations.

Fairexpay is a global aggregation platform offering competitive currency exchange rates from numerous exchange partners worldwide. Catering to both private and corporate customers, Fairexpay provides seamless money transfer solutions for education, travel and immigration, as well as simplifying cross-border payments via API and white-label solutions for businesses. Key features include competitive currency exchange rates, 24-hour processing times, extensive currency coverage of over 30 currencies in more than 200 countries, and secure, RBI-compliant transactions.

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