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The financial technology crisis leaves millions of Americans unable to access their money

FinCrypto Staff

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  • Synapse Financial Technologies, a banking services provider, has filed for bankruptcy, preventing neobanks that use their services from accessing customer funds.
  • Popular banking apps such as Yotta, Juno and Copper are affected, with some shutting down.
  • Over a million Americans could be affected and unable to access their money.

Neobanks like it Yotta, JunoAND Copper had grown in popularity in recent years. These banking apps were not actual banks, but rather banking services that used technology to connect their apps to real bank accounts at partner banks.

Synapse Financial Technologies was one of the largest providers of these “banking as a service” solutions and found itself in bankruptcy and closure. For banking and partner services banksThis created major disruptions that left potentially millions of Americans without access to their funds for nearly two weeks.

Difficulties for consumers

Reddit discussions and court documents revealed the gravity of the situation. Individuals say they cannot access their funds, pay their bills and are worried about how they will pay rent next month. Additionally, direct deposits from payroll providers can actually deposit funds into these inaccessible accounts, causing even more money to be tied up.

One of the largest banking providers, Evolve Bank and Trust, said it needed Synapse records to reconcile customer accounts opened at its bank. Customers fear that balances may be incorrect once the problem is resolved.

Furthermore, the FDICthe Federal Reserve, the President and Congress have all remained silent on the crisis.

Scope of the problem

Synapse has been a major player in the “banking as a service” space, which allows fintech startups to offer banking services by partnering with FDIC-backed banks. According to an April statement from Synapse founder and CEO Sankaet Pathak, the company had contracts with 20 banks and 100 fintech companies, serving about 10 million end users.

These partnerships have allowed FinTech companies and neobanks to advertise themselves as “FDIC insured,” giving customers a sense of security for their funds should something happen. Generally, when traditional banks fail, customers can resume their normal banking activity within a few days. In this case, customers were effectively locked out of their accounts for weeks.

Furthermore, there are fears that this could cause a bank run for some of these partner banks. When banking access is restored, millions of consumers will immediately withdraw their funds from these banks. The effectiveness of this large-scale withdrawal is unknown.

Many of the affected companies have already announced that they will cease operations. Copper, with almost 1 million users, announced on May 13th they will simply close and work to ensure the return of customer funds. However, customers are still waiting.

MainVestan investment company, announced which will cease operations on June 14, 2024 due to the Synapse and Evolve situation.

FinTech with interested funds

According to a court filing, as of May 14, 2024, the following companies may have had their funds affected. Just having funds doesn’t mean the business is stopped, but it is clearly having an impact on many of these companies:

  • Yotta
  • Juno
  • Money application
  • Changed
  • Curacubby
  • Gigwage
  • Yieldstreet
  • BOSS Money
  • Home base
  • Hurry! Spend
  • Basis of names
  • Employee
  • Build
  • SeedFi (acquired by Credit Karma)
  • Donut
  • Microventures
  • Mazoola
  • UNEST
  • Alice
  • ClassWallet
  • Dave
  • Doorman
  • Hyve
  • Earn up
  • Banpay
  • The Flip Fund (renamed Upright)
  • You take
  • Abound
  • Copper
  • Trim (acquired by OneMain Financial)
  • Serve
  • GravyStack
  • Truebill (renamed RocketMoney)
  • INX Securities
  • Mooch
  • PayStand

Next steps

Customers are waiting for regulatory agencies to act. The FDIC and Federal Reserve have so far failed to take action, which has caused significant problems for consumers.

The bankruptcy court where the Synapse hearings are taking place is trying to resolve the matter, but that doesn’t help consumers who can’t access their money today.

Consumers should use caution when using banking as a service financial apps: the protections that come with using these apps are not the same as traditional banks. And regulators need to take a more effective approach to dealing with this type of situation.

Don’t miss these other stories:

5 Ways to Increase Your Savings in 2024

30 Passive Income Ideas to Build Financial Wealth

15 Ways to Save an Extra $500 a Month

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We are the editorial team of FinCrypto, where seriousness meets clarity in cryptocurrency analysis. With a robust team of finance and blockchain technology experts, we are dedicated to meticulously exploring complex crypto markets with detailed assessments and an unbiased approach. Our mission is to democratize access to knowledge of emerging financial technologies, ensuring they are understandable and accessible to all. In every article on FinCrypto, we strive to provide content that not only educates, but also empowers our readers, facilitating their integration into the financial digital age.

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Fintech

Lloyds and Nationwide invest in Scottish fintech AI Aveni

FinCrypto Staff

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Lloyds and Nationwide invest in Scottish AI fintech Aveni

Lloyds Banking Group and Nationwide have joined an £11m Series A funding round in Scottish artificial intelligence fintech Aveni.

The investment is led by Puma Private Equity with additional participation from Par Equity.

Aveni creates AI products specifically designed to streamline workflows in the financial services industry by analyzing documents and meetings across a range of operational functions, with a focus on financial advisory services and consumer compliance.

The cash injection will help fund the development of a new product, FinLLM, a large-scale language model created specifically for the financial sector in partnership with Lloyds and Nationwide.

Joseph Twigg, CEO of Aveni, explains: “The financial services industry doesn’t need AI models that can quote Shakespeare, it needs AI models that offer transparency, trust and, most importantly, fairness. The way to achieve this is to develop small, highly tuned language models, trained on financial services data, vetted by financial services experts for specific financial services use cases.

“FinLLM’s goal is to set a new standard for the controlled, responsible and ethical adoption of generative AI, outperforming all other generic models in our selected financial services use cases.”

Robin Scher, head of fintech investment at Lloyds Banking Group, says the development programme offers a “massive opportunity” for the financial services industry by streamlining operations and improving customer experience.

“We look forward to supporting Aveni’s growth as we invest in their vision of developing FinLLM together with partners. Our collaboration aims to establish Aveni as a forerunner in AI adoption in the industry, while maintaining a focus on responsible use and customer centricity,” he said.

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Fairexpay: Risk consultancy White Matter Advisory acquires 90% stake in fintech Fairexpay

FinCrypto Staff

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Treasury Risk Consulting Firm White Matter Alert On Monday he announced the acquisition of a 90% stake in the fintech startup Fair payment for an undisclosed amount. The acquisition will help White Matter Advisory expand its portfolio in the area of cross-border remittance and fundraising services, a statement said. White Matter Advisory, which operates under the name SaveDesk (White Matter Advisory India Pvt Ltd), is engaged in the treasury risk advisory business. It oversees funds under management (FUM) totaling $8 billion, offering advisory services to a wide range of clients.

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White Matter Advisory, based in Bangalore, helps companies navigate the complexities of treasury and risk management.

Fairexpay, authorised by the Reserve Bank of India (RBI) under Cohort 2 of the Liberalised Remittance Scheme (LRS) Regulatory Sandbox, boasts features such as best-in-class exchange rates, 24-hour processing times and full security compliance.

“With this acquisition, White Matter Advisory will leverage Fairexpay’s advanced technology platform and regulatory approvals to enhance its services to its clients,” the release reads.

The integration of Fairexpay’s capabilities should provide White Matter Advisory with a competitive advantage in the cross-border remittance and fundraising market, he added.

The release also states that by integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

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Fintech

Rakuten Delays FinTech Business Reorganization to 2025

FinCrypto Staff

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Rakuten (Japan:4755) has released an update.

Rakuten Group, Inc. and Rakuten Bank, Ltd. announced a delay in the reorganization of Rakuten’s FinTech Business, moving the target date from October 2024 to January 2025. The delay is to allow for a more comprehensive review, taking into account regulatory, shareholder interests and the group’s optimal structure for growth. There are no anticipated changes to Rakuten Bank’s reorganization objectives, structure or listing status outside of the revised timeline.

For more insights on JP:4755 stock, check out TipRanks Stock Analysis Page.

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

FinCrypto Staff

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White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay

You are reading Entrepreneur India, an international franchise of Entrepreneur Media.

White Matter Advisory, which operates under the name SaveDesk in India, has announced that it is acquiring a 90% stake in fintech startup Fairexpay for an undisclosed amount.

This strategic move aims to strengthen White Matter Advisory’s portfolio in cross-border remittance and fundraising services.

By integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.

White Matter Advisory, known for its treasury risk advisory services, manages funds under management (FUM) totaling USD 8 billion.

Founded by Bhaskar Saravana, Saurabh Jain, Kranthi Reddy and Piuesh Daga, White Matter Advisory helps companies effectively manage the complexities of treasury and risk management.

The SaveDesk platform offering includes a SaaS-based FX market data platform with real-time feeds for over 100 currencies, bank cost optimization services, customized treasury risk management solutions, and compliance guidance for the Foreign Exchange Management Act (FEMA) and other trade regulations.

Fairexpay is a global aggregation platform offering competitive currency exchange rates from numerous exchange partners worldwide. Catering to both private and corporate customers, Fairexpay provides seamless money transfer solutions for education, travel and immigration, as well as simplifying cross-border payments via API and white-label solutions for businesses. Key features include competitive currency exchange rates, 24-hour processing times, extensive currency coverage of over 30 currencies in more than 200 countries, and secure, RBI-compliant transactions.

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