Fintech
FinTech LIVE Dubai: Insights into Digital Payments Trends in the GCC Region
Earlier this year in FinTech LIVE In Dubai, we spoke with Cem Soydemir, Head of Payments Go-To-Market, MEA, South & Central Asia at Swift, and Omer Shatzksy, Head of Risk & FinTech at Wix.com, about how digital payments are transforming the financial landscape in the GCC region.
Indeed, the advent of digital payments has transformed the way consumers and businesses interact in the modern economy.
Consumers demand instant payments and business benefits
On the consumer side, there is a growing demand for instant and frictionless payments, both domestically and internationally. “Customers have become very accustomed to instant payments, peer-to-peer payments, faster payments, less expensive payments, and predictable payments,” Cem notes.
This expectation has also extended to cross-border transactions, with consumers looking for transparency on fees and exchange rates, reliable delivery, and the ability to track payments.
The COVID-19 pandemic has accelerated the shift to digital, with a surge in online shopping and mobile payments. As Omer explains, “There’s been a huge surge in online commerce, online shopping because we didn’t have any other options.” This has made consumers more comfortable with digital wallets, buy-now-pay-later options, and personalized payment experiences.
For businesses, digital payments offer several benefits. Cem highlights how treasury management systems and APIs enable businesses to make bulk payments efficiently, reducing operational costs. Omer adds that digital payments enable businesses to be open 24/7, receive instant authorizations, and collect valuable customer data to personalize experiences.
But the push for convenience must be balanced with robust security measures. As Omer, who heads up risk management, explains: “I don’t want to be the gatekeeper, right? I want to be the customer’s advocate who gets them to buy, but I want to make sure the bad guys are eliminated.”
Technological advances that promote security in digital payments
Advances in technology are helping to achieve this balance. Two-factor authentication, biometric challenges, tokenization, and risk-based approaches allow companies to implement strong security while maintaining a seamless user experience for the majority of customers.
“Depending on the amount of the ticket, the location of the customer, the merchant I am billing, I am creating a personalized risk profile so that only the highest risk will encounter greater difficulties, I would say advanced, in the future,” explains Omer.
As digital payments continue to evolve, the industry faces the ongoing challenge of meeting consumers’ demand for speed and simplicity, while protecting them from fraud and data breaches.
Success will depend on leveraging new technologies and data analytics to create seamless yet secure payment experiences. In this way, companies can capitalize on the opportunities presented by the digital economy while safeguarding their operations and customers.
More news coming in 2024…
FinTech LIVE will host two more events in 2024:
Fintech
Lloyds and Nationwide invest in Scottish fintech AI Aveni
Lloyds Banking Group and Nationwide have joined an £11m Series A funding round in Scottish artificial intelligence fintech Aveni.
The investment is led by Puma Private Equity with additional participation from Par Equity.
Aveni creates AI products specifically designed to streamline workflows in the financial services industry by analyzing documents and meetings across a range of operational functions, with a focus on financial advisory services and consumer compliance.
The cash injection will help fund the development of a new product, FinLLM, a large-scale language model created specifically for the financial sector in partnership with Lloyds and Nationwide.
Joseph Twigg, CEO of Aveni, explains: “The financial services industry doesn’t need AI models that can quote Shakespeare, it needs AI models that offer transparency, trust and, most importantly, fairness. The way to achieve this is to develop small, highly tuned language models, trained on financial services data, vetted by financial services experts for specific financial services use cases.
“FinLLM’s goal is to set a new standard for the controlled, responsible and ethical adoption of generative AI, outperforming all other generic models in our selected financial services use cases.”
Robin Scher, head of fintech investment at Lloyds Banking Group, says the development programme offers a “massive opportunity” for the financial services industry by streamlining operations and improving customer experience.
“We look forward to supporting Aveni’s growth as we invest in their vision of developing FinLLM together with partners. Our collaboration aims to establish Aveni as a forerunner in AI adoption in the industry, while maintaining a focus on responsible use and customer centricity,” he said.
Fintech
Fairexpay: Risk consultancy White Matter Advisory acquires 90% stake in fintech Fairexpay
Treasury Risk Consulting Firm White Matter Alert On Monday he announced the acquisition of a 90% stake in the fintech startup Fair payment for an undisclosed amount. The acquisition will help White Matter Advisory expand its portfolio in the area of cross-border remittance and fundraising services, a statement said. White Matter Advisory, which operates under the name SaveDesk (White Matter Advisory India Pvt Ltd), is engaged in the treasury risk advisory business. It oversees funds under management (FUM) totaling $8 billion, offering advisory services to a wide range of clients.
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White Matter Advisory, based in Bangalore, helps companies navigate the complexities of treasury and risk management.
Fairexpay, authorised by the Reserve Bank of India (RBI) under Cohort 2 of the Liberalised Remittance Scheme (LRS) Regulatory Sandbox, boasts features such as best-in-class exchange rates, 24-hour processing times and full security compliance.
“With this acquisition, White Matter Advisory will leverage Fairexpay’s advanced technology platform and regulatory approvals to enhance its services to its clients,” the release reads.
The integration of Fairexpay’s capabilities should provide White Matter Advisory with a competitive advantage in the cross-border remittance and fundraising market, he added.
The release also states that by integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.
Fintech
Rakuten Delays FinTech Business Reorganization to 2025
Rakuten (Japan:4755) has released an update.
Rakuten Group, Inc. and Rakuten Bank, Ltd. announced a delay in the reorganization of Rakuten’s FinTech Business, moving the target date from October 2024 to January 2025. The delay is to allow for a more comprehensive review, taking into account regulatory, shareholder interests and the group’s optimal structure for growth. There are no anticipated changes to Rakuten Bank’s reorganization objectives, structure or listing status outside of the revised timeline.
For more insights on JP:4755 stock, check out TipRanks Stock Analysis Page.
Fintech
White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay
You are reading Entrepreneur India, an international franchise of Entrepreneur Media.
White Matter Advisory, which operates under the name SaveDesk in India, has announced that it is acquiring a 90% stake in fintech startup Fairexpay for an undisclosed amount.
This strategic move aims to strengthen White Matter Advisory’s portfolio in cross-border remittance and fundraising services.
By integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.
White Matter Advisory, known for its treasury risk advisory services, manages funds under management (FUM) totaling USD 8 billion.
Founded by Bhaskar Saravana, Saurabh Jain, Kranthi Reddy and Piuesh Daga, White Matter Advisory helps companies effectively manage the complexities of treasury and risk management.
The SaveDesk platform offering includes a SaaS-based FX market data platform with real-time feeds for over 100 currencies, bank cost optimization services, customized treasury risk management solutions, and compliance guidance for the Foreign Exchange Management Act (FEMA) and other trade regulations.
Fairexpay is a global aggregation platform offering competitive currency exchange rates from numerous exchange partners worldwide. Catering to both private and corporate customers, Fairexpay provides seamless money transfer solutions for education, travel and immigration, as well as simplifying cross-border payments via API and white-label solutions for businesses. Key features include competitive currency exchange rates, 24-hour processing times, extensive currency coverage of over 30 currencies in more than 200 countries, and secure, RBI-compliant transactions.
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