Fintech
47% of FinTechs enable sending P2P payments
FinTechs must make money mobility a top priority if they want to lure consumers away from traditional banks. While PYMNTS Intelligence data confirms that FinTechs have made progress in meeting consumer expectations for instant payments, there is still room for improvement.
In “FinTech instant payments mismatch”, a collaboration with Incoming paymentsWe found that 47% of FinTechs allowed consumers to send peer-to-peer (P2P) transfers, while 41% allowed them to receive such transfers: increases of 10 percentage points for sending and 9 percentage points for reception between the third quarter of 2022 and the second quarter of 2023. .
This progression is great news for FinTechs because data shows that P2P transfers rank as the number one service consumers expect when using a FinTech provider. However, the report, based on surveys of nearly 2,300 U.S. consumers and 150 FinTech issuers, also found that FinTechs would benefit from better aligning their services with their customers’ needs.
While consumers are more likely to use FinTech providers that offer a wide range of fund transfer options and fast transactions, FinTechs focus on convenience and customer experience as their key features. This could create problems if FinTechs do not change course.
That’s not to say FinTechs aren’t making progress. As the chart below illustrates, FinTechs have adjusted the menu of services they provide based on what their customers use.
As mentioned, 47% of FinTechs allow you to send P2P payments and 41% allow you to receive them. Since these features are top priorities for consumers, it’s understandable that 51% of consumers are now sending P2P payments while 44% are receiving them.
Instead, FinTech issuers have been scaling back services that their customers don’t use. For example, 2.5% of consumers said they had used FinTech financial advice. This could explain the decrease from 48% in Q3 2022 to 41% in Q2 2023 in FinTechs offering this service.
The data confirms that FinTech issuers are focusing on meeting consumer demand. Despite the progress, providers seem to misunderstand what consumers really want. PYMNTS Intelligence found that not only do consumers want access to a wide variety of payment options, but they also expect ready availability of good funds. Yet many FinTechs continue to tout convenience and customer experience as differentiators.
FinTechs that correct these missteps and better align their features with what their customers are actually looking for will most likely be the ones to continue to gain traction in the market.
See more in: banking, Digital payments, FinTech, Incoming payments, Monetary mobility, money transfers, News, P2P payments, payments, PYMNTS Intelligence, PIMNTI news
Fintech
Lloyds and Nationwide invest in Scottish fintech AI Aveni
Lloyds Banking Group and Nationwide have joined an £11m Series A funding round in Scottish artificial intelligence fintech Aveni.
The investment is led by Puma Private Equity with additional participation from Par Equity.
Aveni creates AI products specifically designed to streamline workflows in the financial services industry by analyzing documents and meetings across a range of operational functions, with a focus on financial advisory services and consumer compliance.
The cash injection will help fund the development of a new product, FinLLM, a large-scale language model created specifically for the financial sector in partnership with Lloyds and Nationwide.
Joseph Twigg, CEO of Aveni, explains: “The financial services industry doesn’t need AI models that can quote Shakespeare, it needs AI models that offer transparency, trust and, most importantly, fairness. The way to achieve this is to develop small, highly tuned language models, trained on financial services data, vetted by financial services experts for specific financial services use cases.
“FinLLM’s goal is to set a new standard for the controlled, responsible and ethical adoption of generative AI, outperforming all other generic models in our selected financial services use cases.”
Robin Scher, head of fintech investment at Lloyds Banking Group, says the development programme offers a “massive opportunity” for the financial services industry by streamlining operations and improving customer experience.
“We look forward to supporting Aveni’s growth as we invest in their vision of developing FinLLM together with partners. Our collaboration aims to establish Aveni as a forerunner in AI adoption in the industry, while maintaining a focus on responsible use and customer centricity,” he said.
Fintech
Fairexpay: Risk consultancy White Matter Advisory acquires 90% stake in fintech Fairexpay
Treasury Risk Consulting Firm White Matter Alert On Monday he announced the acquisition of a 90% stake in the fintech startup Fair payment for an undisclosed amount. The acquisition will help White Matter Advisory expand its portfolio in the area of cross-border remittance and fundraising services, a statement said. White Matter Advisory, which operates under the name SaveDesk (White Matter Advisory India Pvt Ltd), is engaged in the treasury risk advisory business. It oversees funds under management (FUM) totaling $8 billion, offering advisory services to a wide range of clients.
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White Matter Advisory, based in Bangalore, helps companies navigate the complexities of treasury and risk management.
Fairexpay, authorised by the Reserve Bank of India (RBI) under Cohort 2 of the Liberalised Remittance Scheme (LRS) Regulatory Sandbox, boasts features such as best-in-class exchange rates, 24-hour processing times and full security compliance.
“With this acquisition, White Matter Advisory will leverage Fairexpay’s advanced technology platform and regulatory approvals to enhance its services to its clients,” the release reads.
The integration of Fairexpay’s capabilities should provide White Matter Advisory with a competitive advantage in the cross-border remittance and fundraising market, he added.
The release also states that by integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.
Fintech
Rakuten Delays FinTech Business Reorganization to 2025
Rakuten (Japan:4755) has released an update.
Rakuten Group, Inc. and Rakuten Bank, Ltd. announced a delay in the reorganization of Rakuten’s FinTech Business, moving the target date from October 2024 to January 2025. The delay is to allow for a more comprehensive review, taking into account regulatory, shareholder interests and the group’s optimal structure for growth. There are no anticipated changes to Rakuten Bank’s reorganization objectives, structure or listing status outside of the revised timeline.
For more insights on JP:4755 stock, check out TipRanks Stock Analysis Page.
Fintech
White Matter Advisory Acquires 90% Stake in Fintech Startup Fairexpay
You are reading Entrepreneur India, an international franchise of Entrepreneur Media.
White Matter Advisory, which operates under the name SaveDesk in India, has announced that it is acquiring a 90% stake in fintech startup Fairexpay for an undisclosed amount.
This strategic move aims to strengthen White Matter Advisory’s portfolio in cross-border remittance and fundraising services.
By integrating Fairexpay’s advanced technology, White Matter Advisory aims to offer seamless and convenient cross-border payment solutions, providing customers with secure options for international money transfers.
White Matter Advisory, known for its treasury risk advisory services, manages funds under management (FUM) totaling USD 8 billion.
Founded by Bhaskar Saravana, Saurabh Jain, Kranthi Reddy and Piuesh Daga, White Matter Advisory helps companies effectively manage the complexities of treasury and risk management.
The SaveDesk platform offering includes a SaaS-based FX market data platform with real-time feeds for over 100 currencies, bank cost optimization services, customized treasury risk management solutions, and compliance guidance for the Foreign Exchange Management Act (FEMA) and other trade regulations.
Fairexpay is a global aggregation platform offering competitive currency exchange rates from numerous exchange partners worldwide. Catering to both private and corporate customers, Fairexpay provides seamless money transfer solutions for education, travel and immigration, as well as simplifying cross-border payments via API and white-label solutions for businesses. Key features include competitive currency exchange rates, 24-hour processing times, extensive currency coverage of over 30 currencies in more than 200 countries, and secure, RBI-compliant transactions.
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